Customer Service, Innovation, Rate Stability and Retention are the cornerstones of 21st Century General Agency’s philosophy as well as its mission statement.

The Company is unique, first and foremost, because of its ongoing commitment to customer service excellence. In addition, the adaptability and the flexibility of the company, when responding to the many challenges of the marketplace, its ability to develop and implement new and innovative products quickly and efficiently or adapt existing ones to meet the demands of an ever-changing market, its price stability over decades, and finally its ability to command the respect of many of the leading independent agents in the state of Texas, as well as the loyal support of thousands of satisfied customers, combine to make 21st Century a winning choice.

We firmly believe that our customer service ranks among the very best, within our industry, not only because many agents as well as insured’s told us this but because of our outstanding retention rates and because of the superior results indicated by our Customer Care Surveys.

If friendly, competent and efficient customer service is a priority when selecting an auto insurance carrier, then 21st Century General Agency should be your carrier of choice.