Terms and Conditions for 21st Century General Agency
Effective Date: 11/13/23

These Terms and Conditions (“Terms”) govern your use of the messaging services provided by 21st Century General Agency through Textedly (SMS) and Constant Contact (Email). By subscribing to our messaging services, you agree to comply with and be bound by these Terms.

1. Eligibility
You must be at least 18 years old to use our messaging services. By opting in, you represent and warrant that you meet this eligibility requirement.

2. Opt-In and Subscription
By providing your phone number or email address, you consent to receive marketing and informational messages from us via Textedly (SMS) and Constant Contact (Email). You agree to receive such communications until you choose to opt-out.

3. Opt-Out Process
• For Textedly (SMS): To stop receiving text messages, reply with “STOP” to any SMS you receive.
• For Constant Contact (Email): You can unsubscribe from email communications by clicking the “Unsubscribe” link in any email.

4. Usage of Services
You agree not to misuse our services or send any unlawful or harmful content via SMS or email. This includes, but is not limited to, sending spam, using offensive language, or engaging in fraudulent activity.

5. Data Privacy and Security
We use third-party service providers (Textedly for SMS and Constant Contact for email) to send messages. By opting in, you acknowledge that your data will be processed by these providers solely for the purpose of delivering communications. We are committed to protecting your personal information as outlined in our Privacy Policy.

6. Content Ownership
All content provided by 21st Century General Agency via SMS and email remains our property. You may not reproduce, distribute, or otherwise use the content for any unauthorized purposes.

7. Limitation of Liability
We are not liable for any damages arising from the use of our messaging services, including but not limited to, technical failures, delayed or undelivered messages, or any errors in content.

8. Modifications
We reserve the right to modify or discontinue our messaging services at any time. We will notify you of significant changes, but it is your responsibility to stay updated on these Terms.

9. Governing Law
These Terms are governed by the laws of Texas, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved in the appropriate courts in Texas.

10. Contact Us
For any questions or concerns regarding these Terms, please contact us at:

21st Century General Agency
Email: customerservice@21stcenturyga.com
Phone: 1-800-745-1302
Website: 21stcenturyga.com